If you purchased your product and services from SVM Store or authorized resellers located in India, then this Warranty is provided by SVM Infraestate Private Limited, Office No-05, 2nd Floor, A-Square Mall, Sector 73, Noida, Uttar Pradesh 201306, India. The provider of this warranty is sometimes referred to herein as "we."
1 year warranty The OWC machine and system comes with free preventive quarterly maintenance in the first year and warranty for any breakdown due to manufacturing defect.
During this warranty period, if a defect arises in the Accessory, and you follow the instructions for repairing of the Accessory, we will at our option, to the extent permitted by law, either (i) repair the Accessory using either new or refurbished parts, (ii) replace the Accessory with a new or refurbished Accessory that is equivalent to the Accessory to be replaced.
All replaced parts and Accessories for which a replacement is given shall become our property. This limited warranty applies only to hardware components of the Accessory that are not subject to accident, misuse, neglect, fire or damage from other external causes, alteration, repair, or commercial use.
Instructions. For specific instructions about how to obtain warranty service for your Accessory, please contact Customer Service using the contact information on the left side of this page. In general, you will need to deliver your Accessory in either its original packaging or in equally protective packaging to the address specified by Customer Service.